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Online 61451T Questions Help You Pass Administering Avaya Aura Communication Manager Specialized Test

Understand Avaya ASAC 61451T Exam

The 61451T Administering Avaya Aura Communication Manager Specialized exam tests your knowledge and skills in administering the Avaya Aura Communication Manager (CM) system.

Credential: Avaya Aura Communication Manager Administrator (ASAC-0038)
Number of Questions: 60
Passing Score: 70% (42 out of 60 questions correct)
Time Limit: 90 minutes
Format: Online, must be completed in one sitting, and no partial credit is given.

Master Key Topics Covered in 61451T Exam

Avaya ASAC-0038 61451T exam topics cover the following details. 

1. Avaya Aura and Communication Manager Overview

  • Understanding Avaya Aura’s core architecture and components.
  • Differentiating Avaya Aura Communication Manager server options and components.

2. Communication Manager Interfaces and Forms

  • Knowledge of different administration interfaces used in Communication Manager.
  • Managing logins and user profiles within the system.
  • Administering through the System Manager interface and handling features such as Dial Plan and Feature Access Codes (FAC).

3. Endpoints and Station Administration

  • Identifying different types of endpoints (e.g., SIP, digital, analog).
  • Understanding how to assign users and manage station administration.
  • Handling SIP endpoint support and communication.

4. System Features

  • Working with Class of Restriction (COR) and Class of Service (COS) to manage access.
  • Administering call features such as Hold, Transfer, Conference, Call Forwarding, Priority Calling, and more.
  • Understanding and configuring features like Bridged Call Appearance, Call Coverage, and Abbreviated Dialing.

5. Station Features

  • Managing features such as the Team Button, EC500, and Extend Call.

6. Group Features

  • Administering Call Pickup, Station Lock, Hunt Groups, and Call Center-related features like ACD (Automatic Call Distribution) and EAS (Expert Agent Selection).

7. Announcements and Meet-me Conferencing

  • Configuring and handling announcements using Avaya Aura Media Server.
  • Setting up Meet-me Conferences, Vectors, and Vector Directory Numbers (VDN).

8. Trunks and Routing

  • Understanding and administering different types of trunks.
  • Implementing Automatic Alternate Routing (AAR), Facility Restriction Level (FRL), Uniform Dialing Plan (UDP), and Alternate Route Selection (ARS).

9. Maintenance and Support

  • Backing up Communication Manager data and handling RAM to hard drive translations.
  • Using alarms, error, and event reports for troubleshooting.
  • Familiarity with common troubleshooting and security monitoring commands.
  • Understanding logs, system reset levels, and live monitoring commands.

Benefits of Avaya Aura Communication Manager Administrator (ASAC-0038) Credential

The Avaya Aura Communication Manager Administrator (ASAC-0038) credential offers several benefits for IT professionals who specialize in administering communication systems, particularly those using Avaya technologies. Here are the key benefits of earning this credential:

1. Expertise in Avaya Aura Communication Manager
The ASAC-0038 credential validates your in-depth knowledge and hands-on skills in managing the Avaya Aura Communication Manager (CM) platform. This system is critical for many organizations, as it provides robust voice communication and telephony management capabilities.

2. Career Advancement Opportunities
Holding this credential positions you as a specialized administrator in the field of telecommunications. It can open doors for roles such as:
– Avaya System Administrator
– Communication Systems Engineer
– Unified Communications Engineer
– Telecom Administrator
By proving your expertise with Avaya Aura systems, you become more marketable in these high-demand roles.

3. Increased Credibility and Recognition
Avaya is a globally recognized leader in communication solutions. Achieving this certification enhances your credibility among employers, clients, and peers, showing that you have met a high standard of knowledge and skills specific to Avaya’s technology.

4. Improved Troubleshooting and Maintenance Skills
The certification equips you with the ability to:
– Administer user profiles, endpoints, trunks, and call features.
– Troubleshoot issues using alarms, error reports, and monitoring commands.
– Maintain and back up system data, ensuring smooth operation and minimal downtime for organizations using Avaya Aura CM.

This makes you a valuable asset in maintaining the operational integrity of communication systems.

5. Confidence in Managing Advanced Features
The ASAC-0038 credential ensures you have a comprehensive understanding of advanced system features like:
– Call Hold, Transfer, and Conference
– Bridged Call Appearance (BCA) for Manager/Assistant relationships
– Meet-me Conferencing and Vectors
– Class of Service (COS) and Class of Restriction (COR)
Mastery of these advanced features allows you to implement complex communication solutions that improve user efficiency and system performance.

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