[Retire on February 28, 2025] Avaya ACSS 78201X Exam Questions – New 78202T is the Replacement Test

Understand Avaya 78201X Exam Overview

78201X exam will be retired on February 28, 2025, and the new replacement test is 78202T Avaya IP Office Platform Support Online Test. The 78201X Avaya IP Office Platform Support Certified exam is designed for individuals seeking to demonstrate their knowledge and skills in supporting the Avaya IP Office Platform. Passing 78201X exam is a required test for Avaya Certified Support Specialist (ACSS) – 3000 credential.

Number of Questions: 63 questions
Passing Score: 71% (44 out of 63 correct)
Time Limit: 90 minutes

Master Avaya 78201X Exam Topics

Avaya ACSS 78201X exam topics cover the following details.

1. Avaya IP Office Platform Architecture
Understand the platform application, its capacities, and specifications.
Identify various versions of the Avaya IP Office Platform and its applications.
Determine system requirements and provide customized solutions based on customer needs.

2. Installing and Commissioning Avaya IP Office Platform
Learn how to install the Avaya IP Office 500v2.
Understand how to install the Avaya IP Office Server Edition.
Know how to license the Avaya IP Office Platform correctly.

3. Configuring Avaya IP Office Platform and Applications
Understand management user interfaces for configuration.
Learn how to configure applications such as Voicemail Pro and one-X Portal.
Set security configurations and implement customized Avaya IP Office solutions.

4. Gathering System Information, Maintaining the System, and Analyzing Failures
Perform test plans and troubleshoot scenarios.
Understand upgrade procedures and verify the status.
Perform backup and restore operations.

Avaya ACSS 78201X Exam Preparation Tips

The following are the preparation tips for Avaya ACSS 78201X exam.

Understand Exam Topics

Focus on platform architecture, installation, configuration, and maintenance.
Key areas: Installation (IP Office 500v2, Server Edition), configuring applications (Voicemail Pro, one-X® Portal), and troubleshooting.

Review Official Documentation

Study Avaya’s official manuals for platform specs, installation, licensing, and configuration.

Hands-On Practice

Gain practical experience with Avaya IP Office systems, focusing on installation, configuration, and troubleshooting.

Use Training Resources

Utilize Avaya’s Learning Portal, training courses, and practice exams.

Join Forums and Communities

Engage in Avaya forums to learn from others’ experiences and tips.

Time Management

Practice answering questions within the 90-minute time limit, aiming for about 1.5 minutes per question.

Stay Updated

Keep track of changes as the exam will retire in February 2025, with a new version (78202T) coming after.

Practice 78201X Exam Questions

The new updated 78201X exam questions from CertDeed can help you study all the related topics.