The Avaya Aura Communication Manager Administrator (ASAC-0038) credential offers several benefits for IT professionals who specialize in administering communication systems, particularly those using Avaya technologies. Here are the key benefits of earning this credential:
1. Expertise in Avaya Aura Communication Manager
The ASAC-0038 credential validates your in-depth knowledge and hands-on skills in managing the Avaya Aura Communication Manager (CM) platform. This system is critical for many organizations, as it provides robust voice communication and telephony management capabilities.
2. Career Advancement Opportunities
Holding this credential positions you as a specialized administrator in the field of telecommunications. It can open doors for roles such as:
– Avaya System Administrator
– Communication Systems Engineer
– Unified Communications Engineer
– Telecom Administrator
By proving your expertise with Avaya Aura systems, you become more marketable in these high-demand roles.
3. Increased Credibility and Recognition
Avaya is a globally recognized leader in communication solutions. Achieving this certification enhances your credibility among employers, clients, and peers, showing that you have met a high standard of knowledge and skills specific to Avaya’s technology.
4. Improved Troubleshooting and Maintenance Skills
The certification equips you with the ability to:
– Administer user profiles, endpoints, trunks, and call features.
– Troubleshoot issues using alarms, error reports, and monitoring commands.
– Maintain and back up system data, ensuring smooth operation and minimal downtime for organizations using Avaya Aura CM.
This makes you a valuable asset in maintaining the operational integrity of communication systems.
5. Confidence in Managing Advanced Features
The ASAC-0038 credential ensures you have a comprehensive understanding of advanced system features like:
– Call Hold, Transfer, and Conference
– Bridged Call Appearance (BCA) for Manager/Assistant relationships
– Meet-me Conferencing and Vectors
– Class of Service (COS) and Class of Restriction (COR)
Mastery of these advanced features allows you to implement complex communication solutions that improve user efficiency and system performance.