How to Earn Avaya Aura Core Components Technical Associate Support (ASTA-7220) Certification?
Earning the Avaya Aura Core Components Technical Associate Support (ASTA-7220) certification validates your technical proficiency in troubleshooting, maintaining, and administering Avaya Aura solutions. This credential demonstrates your capability to gather and interpret system data, pinpoint issues, and perform necessary modifications to maximize a customer’s network availability and performance. Here is a structured approach to obtaining this important certification.
Avaya Aura Core Components Technical Associate Support (ASTA-7220) Certification Requirements
Before pursuing the ASTA-7220 certification, candidates must first achieve the Avaya Aura Core Components Technical Associate Implement (ASTA-7120) certification. To obtain this credential, candidates must successfully pass:
71201T – Avaya Aura Core Components Implement Online Test
70390T – Avaya Aura 10 Online Test
Besides, you also need to pass 72201T Avaya Aura Core Components Support Online Test. The following are the details of this exam.
Number of Questions: 66
Minimum Passing Score: 68% (44 of 66 correct)
Time allotted: 105 minutes
Key Exam Topics
- Avaya Core Architecture
Architecture for Session Manager (SM), System Manager (SMGR), Communication Manager (CM), Avaya Aura Media Server (AAMS), and Avaya Aura Device Services (AADS).
Distinguishing public and private network environment features and troubleshooting.
- Fundamental Network Processes and Standards
Call and media processing, trust management, and Session Initiation Protocol (SIP) signaling.
Call routing, SMGR database synchronization, and replication.
Configuring network regions, IP codecs, Call Admission Control (CAC), and Shared Bandwidth Management.
SIP Registration, Subscriptions/Notifications, and SIP trace analysis.
- Avaya Aura Core Components
Validating Communication Manager (CM) licensing, synchronization, trunks, signaling groups, and certificates.
Interpreting AAMS statuses, alarms, logs, and monitoring capabilities.
Identifying CM software versions, nodes, restarts, and executing list trace.
Obtaining alarm reports and accessing CM ECS logs.
Determining Session Manager (SM) licensing status, software version, and SM100 status.
- Fundamental Network Processes and Standards
Call and media processing, Trust Management, and SIP signaling.
Call Routing, SMGR database synchronization, and replication.
Network regions, IP codecs, and Call Admission Control (CAC).
- Troubleshooting Techniques
Verifying and troubleshooting system status, configuration validation, and identifying non-functioning devices or systems.
Issue resolution strategies for Avaya Aura Core components.
Tips for Preparation
Familiarize yourself with Avaya product documentation and manuals.
Gain practical hands-on experience with Avaya Aura Core Components.
Participate in practice exams to familiarize yourself with the testing format.
Review troubleshooting case studies and real-world scenarios.
Achieving the ASTA-7220 certification will enhance your professional skill set and demonstrate your proficiency in Avaya Aura systems, positioning you as a valuable asset in technical support roles.
