Practice Free SHRM-CP Exam Online Questions
An HR manager of Terrain Inc., a personal goods retail company has to go on FMLA leave to care for her mother who suffered a fall. The HR manager asks a HR professional in the department to collaborate on her behalf with a consultancy firm to provide recommendations to management on employee engagement. The consultancy firm has conducted a focus group with 15% of support employees and 5% of line employees. The HR professional upon reviewing the firm’s work believes the firm’s method is insufficient to gather the full information needed to create an effective solution. The HR professional determines that a different data collection method is necessary.
The HR professional chooses to carry out a survey of all employees, proceeds to obtain the support of the CEO, CFO, and COO and makes a presentation to the senior executive team. The senior executive team approves the HR professional’s initiative, the survey is carried out, and 85% of the employees respond to the survey. Impressed with the survey exercise, the CEO shares the survey results with the consultancy firm and requests that the firm works closely with the HR professional in the implementation phase.
Which factor is critical for the HR Manager to consider before conducting the employee engagement survey?
- A . Top management support and guarantee to act on survey results
- B . Ensure all employees have a say in creating and participating in the survey
- C . Clarify the issues that employees consider important
- D . Strengthen the outcome of the survey by clarifying pertinent issues with an employee focus group
——— is the foundation for all assessment and selection decisions.
- A . Job evaluation
- B . Job description
- C . Job specification
- D . Job analysis
A strategy;
- A . summary of how the company will achieve its goals, and sustain a competitive advantage in the marketplace.
- B . actionable plans that enable a business take advantage of opportunities as they arise
- C . techniques that enable a business unit move from one milestone to the other in pursuit of the overall goal
- D . specific and measurable results a business aims to achieve
Which is a good practice for implementing a code of conduct?
- A . Review the code of conduct of organizations of similar size as a guide for the content of the company’s code of conduct.
- B . Treat the code of conduct as a living document, and revise it frequently, as needed.
- C . Interact with members of the organization to discuss ethical challenges and compliance requirements.
- D . Utilize the organization’s statement of values as the basis for establishing the components of the
code of conduct.
Human resource capital management decisions that build on workforce competence to achieve corporate goals belong in which of the following HR roles?
- A . Operational
- B . Administrative
- C . Strategic
- D . Global
An organization where job behaviors are non-programmed and employees have maximum discretion to make decisions and complete assignments has a low level of;
- A . Mechanistic structure.
- B . Seamlessness.
- C . Formalization.
- D . Departmentalization.
In a bid to save time and costs, the Wrangle corporation has chosen to introduce employee self-service transactions such as employee personal data and updates, employee onboarding, benefits enrollment and updates.
This is an example of?
- A . Human Capital Plan
- B . Cost Accounting
- C . Technology
- D . Quality Management
The Sync organization is changing from its traditional form of organizational hierarchy to dividing the business into specialized, tightly-knit and relatively autonomous strategic business units. This has enabled a greater flexibility where parts of the business can be separated and recombined to work more efficiently.
Which of the following represents the Sync organizational structure?
- A . Seamless
- B . Functional
- C . Modular
- D . Matrix
A software company is opening a manufacturing facility in China. Some U.S. management and key personnel will be transferred; however, most new employees will be hired in China. Company executives want more information about the Chinese workforce, including a workforce evaluation of the employment market in China.
What first step should be accomplished as soon as possible?
- A . Conducting a supply analysis of available employees.
- B . Identifying flexible staffing arrangements available in China.
- C . Establishing replacement and succession plans for the new facility.
- D . Creating a talent acquisition strategy to recruit proficient talent.
An agreement to fix product prices, limit industrial output, or exclude competition is a prohibited by?
- A . Dodd Frank Act
- B . Sarbanes-Oxley Act
- C . Sherman Antitrust Act
- D . Securities Exchange Act