Practice Free Salesforce Slack Consultant Exam Online Questions
Question #71
If unexpected challenges arise during the Slack migration, impacting the migration schedule, how should this be communicated to the stakeholders?
- A . Disregard minor setbacks to avoid causing unnecessary alarm
- B . Inform stakeholders only if the entire project is at risk of failing
- C . Update stakeholders on a weekly basis, regardless of whether there are new developments
- D . Promptly inform stakeholders, providing details about the challenge and the proposed solutions to mitigate any delays
Correct Answer: D
D
Explanation:
Promptly inform stakeholders, providing details about the challenge and the proposed solutions to mitigate any delays When unexpected challenges arise, it’s important to promptly inform stakeholders.
Providing detailed information about the issue and the steps being taken to address it helps maintain trust and allows for collaborative problem-solving. This approach ensures transparency and allows stakeholders to understand and adjust to any changes in the migration schedule.
Option A is incorrect because even minor setbacks can have cumulative impacts and should be communicated.
Option B is incorrect as waiting until the project is at risk of failing does not allow for proactive problem-solving or adjustment of expectations.
Option C is incorrect because updates should be relevant and timely, not just scheduled.
D
Explanation:
Promptly inform stakeholders, providing details about the challenge and the proposed solutions to mitigate any delays When unexpected challenges arise, it’s important to promptly inform stakeholders.
Providing detailed information about the issue and the steps being taken to address it helps maintain trust and allows for collaborative problem-solving. This approach ensures transparency and allows stakeholders to understand and adjust to any changes in the migration schedule.
Option A is incorrect because even minor setbacks can have cumulative impacts and should be communicated.
Option B is incorrect as waiting until the project is at risk of failing does not allow for proactive problem-solving or adjustment of expectations.
Option C is incorrect because updates should be relevant and timely, not just scheduled.
Question #72
An Org Owner is using the Slack analytics dashboard to determine the optimal allocation of resources for different departments using Slack.
Which aspect of the analytics dashboard should they examine to make informed decisions?
- A . Most frequently used emojis
- B . Time spent in voice or video calls
- C . Channel creation and usage statistics
- D . Number of direct messages sent
Correct Answer: C
C
Explanation:
Channel creation and usage statistics Examining channel creation and usage statistics is crucial for understanding how different departments are utilizing Slack, which can inform resource allocation decisions to improve department-specific communication and collaboration.
Option A is incorrect as the most frequently used emojis do not provide relevant data for resource allocation decisions.
Option B is incorrect because the time spent in voice or video calls, while indicative of communication methods, does not provide comprehensive usage data across departments.
Option D is incorrect as the number of direct messages sent does not offer insights into department-wide Slack usage and needs.
C
Explanation:
Channel creation and usage statistics Examining channel creation and usage statistics is crucial for understanding how different departments are utilizing Slack, which can inform resource allocation decisions to improve department-specific communication and collaboration.
Option A is incorrect as the most frequently used emojis do not provide relevant data for resource allocation decisions.
Option B is incorrect because the time spent in voice or video calls, while indicative of communication methods, does not provide comprehensive usage data across departments.
Option D is incorrect as the number of direct messages sent does not offer insights into department-wide Slack usage and needs.