Practice Free PL-900 Exam Online Questions
HOTSPOT
You are creating a Power Virtual Agents chatbot for a company.
Which component types should you use for each scenario? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Explanation:
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents
https://www.c-sharpcorner.com/article/get-started-with-bot-development-with-microsoft-power-virtual-agent-step-by-st/
You create a Power App portal.
When a user signs into the portal the following error displays: user not found
You confirm that the user’s sign in information is correct.
You need to determine the cause of the error.
What should you do?
- A . Disable custom error messages.
- B . Create a custom error message.
- C . Enable diagnostic tools in Lifecycle Services.
- D . Enable Maintenance mode.
C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/monitoring-diagnostics
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/user-logins
A user requests removal of the fax column from the following form in a model-driven app:
You need to remove the fax column.
Which from should you open in the app designer?
- A . Alpine Ski House
- B . Summary
- C . Information
- D . Account
HOTSPOT
You save and publish the following view in the view designer:
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

You create a Power Virtual Agents chatbot for a company.
The management wants to learn about the effectiveness of the chatbot.
You need to identity the percentage of customers who stop responding to prompts from the chatbot.
Which report should you view?
- A . Customer satisfaction
- B . Engagement over time
- C . Escalation rate drivers
- D . Session outcomes overtime
B
Explanation:
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/teams/analytics-csat-teams
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

HOTSPOT
A business is evaluating AI Builder.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Explanation:
Reference:
https://docs.microsoft.com/en-us/ai-builder/create-text-classification-model
https://radacad.com/object-detector-app-with-ai-builder-and-power-apps
A company wants to use Power Automate to send email alerts to a specific employee whenever the
company is mentioned in a Twitter post.
You need to create the flow.
From which two locations can you create the required flow? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . a browser
- B . Dynamics 365
- C . a desktop application
- D . a mobile app
HOTSPOT
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Explanation:
Box 1: Yes
Managed solutions are used to deploy to any environment that isn’t a development environment for that solution.
Box 2: No
Unmanaged solutions can be exported either as unmanaged or managed.
Box 3: Yes
You can’t edit components directly within a managed solution. To edit managed components, first add them to an unmanaged solution.
Reference: https://docs.microsoft.com/en-us/power-platform/alm/solution-concepts-alm
HOTSPOT
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Explanation:
Box 1: Yes
Managed solutions are used to deploy to any environment that isn’t a development environment for that solution.
Box 2: No
Unmanaged solutions can be exported either as unmanaged or managed.
Box 3: Yes
You can’t edit components directly within a managed solution. To edit managed components, first add them to an unmanaged solution.
Reference: https://docs.microsoft.com/en-us/power-platform/alm/solution-concepts-alm