Practice Free PEGAPCBA87V1 Exam Online Questions
An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?
- A . Add the analyst to the Manager role.
- B . Add the analyst to both the Author role and Manager role.
- C . Update the Author role to include the required analyst reports.
- D . Create a new Analyst role with the required access.
A transaction dispute case type allows customers to dispute a bank card transaction for one of three reasons:
Stolen card
Duplicate charge
Fulfillment error
Most disputes for the stolen cards occur at two vendors, MegaMart and MaxValu.
The fraud analyst requests a report that displays stolen card disputes meeting the following thresholds:
USD 25 or more at MaxValu
USD 50 or more at MegaMart
Given the following filter conditions, which logic statement returns the correct subset of transaction disputes?
- A . ((F1 AND F3) OR (F2 AND F4)) AND F5
- B . (F1 AND F3) OR (F2 AND F4) OR F5
- C . F1 AND F2 AND F3 AND F4 AND F5
- D . (F1 AND F3) OR (F2 AND F4) AND F5
How do you guide users through an application form without requiring user training?
- A . Send a notification to the assigned user.
- B . Add an instruction to the assignment.
- C . Add an optional action to the case to explain the task.
- D . Add the corresponding step to an appropriate stage.
Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
- A . Configure the case type to create temporary cases.
- B . Add a decision shape to the process.
- C . Configure the stage to resolve the case.
- D . Add a Persist case step to the case life cycle.