Practice Free PEGACPCSD24V1 Exam Online Questions
How can Pega dashboards be optimized for different user roles?
- A . By providing identical dashboards for all roles
- B . By customizing dashboards based on the specific needs of each role
- C . By limiting dashboard access to management only
- D . By using a generic, one-size-fits-all design
Which feature is essential for configuring dialogs for customer service representatives in Pega?
- A . Dynamic script generation
- B . Static response options
- C . Complex language
- D . Inflexible conversation flows
What best practice should be followed to ensure successful coexistence when integrating Pega applications with third-party systems?
- A . Implementing manual data entry for critical processes
- B . Using real-time data synchronization methods
- C . Avoiding the use of APIs
- D . Customizing all data exchanges manually
How can Messaging AI be utilized to improve agent efficiency in handling customer queries?
- A . By generating automated responses to common queries
- B . By monitoring agent performance in real-time
- C . By routing queries to external support systems
- D . By limiting agent access to AI-generated content
Which of the following is considered a best practice for enhancing the accuracy of case creation in Pega?
- A . Allowing free-text input for all fields
- B . Utilizing pre-defined drop-down lists for data entry
- C . Permitting the creation of cases without validation
- D . Setting a minimal number of mandatory fields
Which of the following are key components of the Common Data Model? (Choose Two)
- A . Entities
- B . Network protocols
- C . Data relationships
- D . User permissions
When designing composite tabs in Pega, what is a key consideration to enhance user interaction?
- A . Loading all tab content at once to improve performance
- B . Using a different navigation style for each tab
- C . Ensuring that each tab loads content dynamically as needed
- D . Displaying all tabs on a single scrollable page
Which components are necessary for setting up a web messaging connection in Pega? (Choose Three)
- A . Web chat server configuration
- B . Defining user roles
- C . Integrating messaging APIs
- D . Configuring chat widgets
- E . Setting up SMS gateways
How can Pega’s Data Model utilize case types effectively to manage data?
- A . By setting up manual data entry
- B . By creating customized user roles
- C . By utilizing entities to store case-specific data
- D . By encrypting all case-related data
What is the primary advantage of using Pega’s Modular Enterprise Reuse in a rapidly changing business environment?
- A . It simplifies the user interface
- B . It allows for quick adaptation to new business requirements
- C . It eliminates the need for code reviews
- D . It focuses on manual coding practices