Practice Free MB-260 Exam Online Questions
You are implementing Dynamics 365 Customer Insights – Data as your company’s Customer Data Platform.
The initial dataset tables contain contacts from Dynamics 365 Sales. ©Commerce customers, and service management platform incidents.
In your first unification run. you set Dynamics 365 as the primary table but only see eCommerce profiles that were able to be matched with Dynamics 365 contacts. You need to ensure that unmatched eCommerce customers are also added as a profile in Customer Insights – Data
Solution: Make eCommerce customers the primary table in the match step.
Does this meet the goal?
- A . Yes
- B . No
DRAG DROP
You work for a chain of hotels, and you have created a data source catted Preference System to ingest consent data in Dynamics 365 Customer Insights in an table called Consents.
The Consents table has the following attributes and data types:
You are creating a segment to email information on upcoming events to customers who live in the state of California and whose Average number of nights stayed value is greater than four.
You have already configured the first rule in the segment as follows:
Rule 1 uses and
Customer: Customer Insights.’ All records
and
Customer: CustomerInsightsState is equal to California
and
Customer_Measure: Customerlnsights.Average number of nights stayed is greater than 4
You need to configure the second rule in the segment according to your customers’ consent preferences. This rule will be joined to the first rule with a union operator
Which attribute name or attribute value corresponds to each empty parameter? To answer, drag the appropriate attenuate name or attribute value to the correct empty parameters in the answer area. Each attribute name or attenuate value may be used once, more than once, or not at all. NOTE: Each correct match is worth one point.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen
You are setting up a new Dynamics 365 Customer Insights – Data environment and want to connect a Microsoft Dataverse environment.
While trying to connect you receive the error This CDS organization is already attached to another Customer Insights – Data instance.
You need to resolve the issue and ensure you can connect the new Customer Insights – Data environment to the Dataverse.
Solution: In the Dataverse environment, go to Solutions through the advanced settings and uninstall the CustomcrlnsightsCustomerCard solution.
Does this meet the goal?
- A . Yes
- B . No
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen
You are setting up a new Dynamics 365 Customer Insights – Data environment and want to connect a Microsoft Dataverse environment.
While trying to connect you receive the error This CDS organization is already attached to another Customer Insights – Data instance.
You need to resolve the issue and ensure you can connect the new Customer Insights – Data environment to the Dataverse.
Solution: In the Dataverse environment, go to Solutions through the advanced settings and uninstall the CustomcrlnsightsCustomerCard solution.
Does this meet the goal?
- A . Yes
- B . No
HOTSPOT
You are a Dynamics 365 Customer Insights – Data administrator in a consumer goods company.
You need to explain to your company’s marketing team which measures can be viewed in a customer profile.
In the Measures overview, which two measures are visible on the customer profile? To answer, select the appropriate measures in the answer area. NOTE: Each correct selection is worth one point.
You are a Customer Data Platform Specialist. Your organization is using Power Query when connecting to Data Sources in audience insights. You need to load eCommerce Contacts to audience insights.
Which statement about loading data to audience insights using Power Query is correct?
- A . You must create a separate Power Query data source for each entity you wish to ingest.
- B . Power Query automatically recognizes header rows in files when you use the Text/CSV connector.
- C . After you save a Power Query data source, you have to manually trigger the initial refresh process.
- D . You can add additional entities to the data source using Get Data functionality in the Power Query.
D
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/connect-power-query
The loyalty operations lead at your organization wants a filter to be added on the attribute Loyalty Tiers, which is available on Customer profiles in your Dynamics 365 Customer Insights environment.
The Loyalty hers, in order of increasing loyalty status, are: Non-member, Bronze, Silver, Gold, Platinum.
Most customers are in the lowest tier of the program, non-member, and then progressive^ fewer customers are in each subsequent tier.
You need to create a filter to sort the options as closely as possible to increasing loyalty status.
What should you select for Sort options by in the filter pane?
- A . Frequency: Highest to Lowest
- B . Value: Z to A
- C . Group options by: Frequency
- D . Value: A to Z
You are implementing Microsoft Dynamics 365 Customer Insights as the company’s Customer Data Platform. You set up the data sources and start the unification process.
You need to identify the primary table within the Matching conditions page.
Which two criteria should you use to determine the primary table? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . Choose the table that has several attributes in common with other tables.
- B . Choose the table that has the most related tables.
- C . Choose the Dynamics 365 contact table when this is available as the data source.
- D . Choose the table with the most complete and reliable profile data about your customers.
You are a Customer Data Platform Specialist. Some of the data your company stores need to adhere to strict organization compliance and security when establishing connections and exports. Your information technology department tells you that you must use a dedicated Azure key vault with your audience insights environment to help the organization meet its compliance requirements. The dedicated key vault will be used to stage and use secrets in an organization’s compliance boundary.
Which two statements are true about using audience insights and Azure Key Vault to store the secrets for each of the connections set up?
NOTE: Each correct selection is worth one point.
- A . You must have administrator role in audience insights.
- B . The key vault must have Key Vault firewall enabled.
- C . The key vault is in the same Azure location as the audience insights environment.
- D . Audience insights can write secrets or overwrite secrets into the key vault.
AC
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/use-azure-key-vault
You are a Customer Data Platform Specialist. Some of the data your company stores need to adhere to strict organization compliance and security when establishing connections and exports. Your information technology department tells you that you must use a dedicated Azure key vault with your audience insights environment to help the organization meet its compliance requirements. The dedicated key vault will be used to stage and use secrets in an organization’s compliance boundary.
Which two statements are true about using audience insights and Azure Key Vault to store the secrets for each of the connections set up?
NOTE: Each correct selection is worth one point.
- A . You must have administrator role in audience insights.
- B . The key vault must have Key Vault firewall enabled.
- C . The key vault is in the same Azure location as the audience insights environment.
- D . Audience insights can write secrets or overwrite secrets into the key vault.
AC
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/use-azure-key-vault