Practice Free Change Management Foundation Exam Online Questions
Question #11
When starting to identify the impacts of a change initiative, which description BEST fits one of the recommended key inputs?
- A . An assessment of where people are on the change curve
- B . An organization chart showing senior positions in the new structure
- C . A statement of the differences between the current and future states
- D . The planned frequency of staff engagement surveys
Question #12
Which MNTI® preference is characterized by being spontaneous and disliking detailed plans?
- A . Intuition
- B . Feeling
- C . Perceiving
- D . Introvert
Question #13
Which statement describes an advantage of using storylelling to engage people’s hearts and mind more fully when communicating change?
- A . Stories primarily engage rational thought so people logically work out what to do
- B . Stories engage people by providing detailed plans and timescales for change
- C . Stories engage people with the challenges ahead and how can be overcome
- D . Stories entertain and help people relax, so they can be more positive about the change
Question #14
Which advantage relates to using a Persona to understand a stakeholder group?
- A . Allow checking of proposed solutions against this Persona to ensure solutions provide what is needed
- B . Enable a better understanding of the level of influence this stakeholder group has in the organization
- C . Allow tracking of how the members of this stakeholder group performance against their objectives
- D . Facilities more creative and innovative thinking amongst members of this stakeholder group
Question #15
Which advice is given about managing the ‘complex responsive processes’ that surround emergent change?
- A . He prepared to spend time addressing every specific issue that anses
- B . Focus on the main purpose of the change father than specific events
- C . Restrict communications about change to only those who need to know
- D . Ignore any ‘unofficial’ discussions between managers and staff
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