Practice Free Change Management Foundation Exam Online Questions
When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?
- A . Change work priorities to devote more time to change
- B . Withdraw attraction and focus on day to day tasks
- C . Redefine the changes to suite then better
- D . Complain to senior management that change is being badly managed
Which management approach is recommended to help people through the ‘endings’ phase of Bridges model of human transition?
- A . Look for quick successes to announce
- B . Concentrate on the emotional content of issues
- C . Be clear about the scope of the change
- D . Encourage people to turn their backs on the past
Which MBTI® preference would bring a rational approach to selecting an outcome?
- A . Introvert
- B . Feeling
- C . Perceiving
- D . Thinking
Which item is one of Mayfield’s seven principles of stakeholder engagement?
- A . Poorly facilitated meetings on NOT achieve their outcomes and waste people’s time
- B . Identification is a continuous practice Cnew stakeholders emerge during a change old ones can fade away
- C . Continually look at the big picture and the long term to make sure the change sticks
- D . Different levels of engagement are required depending on where people are along the change journey
What is the First step of Kotter’s eight-step model for planning and leading organizational change?
- A . Communicating the change vision
- B . Generating short term wins
- C . Empowering employees for broad-based action
- D . Establishing a sense of urgency
Which statement describes ‘confirmation bias’?
- A . People like continuity and find ways to avoid change
- B . People pay most attention to facts agree with their current opinions
- C . People assume that information that is easy to access will be the most important
- D . People allow their ideas to be shaped by what most other people are starting to believe
Which of the following statements about the change severity assessment ‘environment’ impact are true?
The amount of other activity happening at the same time as the charge is a factor The common values and behaviors in the organization is a factor.
- A . Only1 is true
- B . Only 2 is true
- C . Both 1 and Z are true
- D . Neither 1 or 2 is true
According to Honey and Munford, which learning style would team BEST through watching a video showing a new being undertaken in the work environment?
- A . Activist
- B . Refector
- C . Progmalist
- D . Theorist
Which is a description of the role of Line Management in the change process?
- A . Develops communications networks across the organization
- B . Tests thinking and advises on effective delivery of change
- C . Provides financial resources to support specific change tasks
- D . Ensure senior managers are committed to the changes
According to Herzberg’s research, which factor leads to high job satisfaction?
- A . Responsibility
- B . Working conditions
- C . Salary
- D . Security