Practice Free Certified Advanced Administrator Exam Online Questions
DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?
- A . Build a Lightning component to display fields that only apply to condos.
- B . Create a Record Type for the type of property and custom page layouts for each.
- C . Configure a validation rule to display fields based on the type of property the user is viewing.
- D . Make is custom Lightning page to display specific fields based on the type of property.
B
Explanation:
A record type allows administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By creating a record type for the type of property (single-family home or condo), DreamHouse Realty can assign different page layouts to each record type that display only relevant fields for each property type. The record type can also determine which sales process and path are available for each opportunity.
Reference: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
AW Computers has created a custom field called Government ID on a custom object. Most users with a custom Sales profile should be unable to access this field. A select group of Sales users called the Institutional Team should be able to access the Government ID field via reports.
How should an administrator accommodate this request?
- A . Create a permission set with Read access to the field. Assign the permission set to the Institutional Team.
- B . Configure a report type with the Government ID field. Assign this report type to the Institutional Team via a permission set.
- C . Mark the field as Read Only on the sales profile. Create a permission set to re-enable reporting for the Institution Team.
- D . Make a report with the Government ID field included. Share this report to the Institutional Team in a public reports folder.
A
Explanation:
A permission set is a collection of settings and permissions that give users access to various tools and functions in Salesforce. A permission set can be used to extend users’ functional access without changing their profiles. You can assign permission sets to individual users or groups of users based on their business needs. In this case, you can create a permission set with Read access to the Government ID field on the custom object and assign it to the Institutional Team users who need access to this field via reports.
Reference:
https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.perm_sets_create.htm&type=5
An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.
What event type should the administrator look for in the event column?
- A . Event types beginning with FLOW
- B . Event types beginning with AUTOMATED.
- C . Event types beginning with WORKFLOW
- D . Event types beginning with PROCESS
A
Explanation:
The Dev Console Log Inspector is a tool that allows you to view and analyze debug logs in a graphical interface. Debug logs contain information about database operations, system processes, and errors that occur when executing a transaction or running unit tests. To troubleshoot a process builder, the administrator should look for event types beginning with FLOW in the event column. These event types indicate the start and end of a flow interview, as well as any flow elements, faults, or decisions
that occur during the execution.
Reference:
https://help.salesforce.com/s/articleView?id=sf.code_dev_console_log_inspector.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.code_debug_log_event_types.htm&type=5
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields? Choose 2 answers
- A . Roll-up types include COUNT, SUM, and AVG.
- B . Roll-up summary fields are created on the master side of a master-detail relationship.
- C . Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
- D . Rollup fields are calculated prior to save.
AB
Explanation:
Two considerations that the administrator should remember about roll-up summary fields are: Roll-up types include COUNT, SUM, and AVG. A roll-up type is a function that determines how the data from the child records is aggregated and displayed on the parent record. The available roll-up types are COUNT, which counts the number of child records; SUM, which adds up the values of a numeric field on the child records; AVG, which calculates the average value of a numeric field on the child records; MIN, which displays the lowest value of a field on the child records; and MAX, which displays the highest value of a field on the child records.
Roll-up summary fields are created on the master side of a master-detail relationship. A master-detail relationship is a type of relationship that links two objects together such that the master object controls certain behaviors of the detail object, such as security and deletion. A roll-up summary field is a type of field that displays a value that is calculated from child records related to a parent record.
Roll-up summary fields can only be created on the master object of a master-detail relationship or on a lookup relationship if it is set as required.
The other two options are incorrect because:
Roll-up summary fields do not prevent the conversion of a master-detail relationship to a lookup.
They only prevent it if they reference a formula field that includes another relationship.
Rollup fields are not calculated prior to save. They are calculated after save and may take some time to update.
Reference:
https://help.salesforce.com/s/articleView?id=sf.customize_rollup_summary_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5
Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.
Which three things should the administrator do to resolve this issue? Choose 3 answers
- A . Review the Error Email for the Process Builder and rectify the issues.
- B . Manually make the updates to the Account as the logged-in user.
- C . Deactivate the Process Builder in production.
- D . Have the users refresh the Account page so they get the current Process Builder.
- E . Fix the Process Builder in a sandbox and migrate the change to production.
A, C, E
Explanation:
To resolve the issue with the Process Builder, the administrator should do the following steps: Review the Error Email for the Process Builder and rectify the issues. The error email contains information about what caused the error and how to fix it.
Deactivate the Process Builder in production. This will prevent further errors from occurring while the administrator fixes the Process Builder.
Fix the Process Builder in a sandbox and migrate the change to production. This will ensure that the Process Builder is tested and validated before deploying it to production.
Reference:
https://help.salesforce.com/s/articleView?id=sf.flow_troubleshoot_error_email.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_deploy.htm&type=5
The administrator at Cloud Kicks noticed that a before trigger, which handles saving the original version of a record to an external database, fails. However, a flow configured for fast field updates runs successfully.
How should the administrator advise the developer?
- A . Record-triggered flows that are configured to run before save execute prior to all before triggers.
- B . A validation rule could be preventing records from ever meeting the conitions in the trigger.
- C . The trigger is writing the data to the wrong place in the external data archive.
- D . The code could be trying to create duplicates in the archieve when it is unable to.
D
Explanation:
One possible reason why the before trigger fails is that the code could be trying to create duplicates in the archive when it is unable to. A before trigger is a type of trigger that executes before a record is saved and can be used to validate or modify record data. In this case, the before trigger is supposed to save the original version of a record to an external database before it is updated or deleted in Salesforce. However, if the code does not handle errors or exceptions properly, it could try to create duplicate records in the external database when it is not allowed or possible. This could cause the trigger to fail and prevent the record from being saved in Salesforce.
Reference:
https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers.htm
https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_context_variables.htm
A developer is getting errors for Production deployment. The test deployment in the Full sandbox, which included a local test run, was successful. The Full sandbox was last refreshed 2 weeks ago. Where should the administrator check to see what was recently changed?
- A . Salesforce Optimizer
- B . Dev Console
- C . Field History
- D . Setup Audit Trail
D
Explanation:
Setup Audit Trail is a tool that tracks the recent setup changes made by anyone in an org. It can help identify who made what changes and when, as well as any errors or failures that occurred during the changes. Setup Audit Trail can help troubleshoot deployment issues by comparing the changes made in production with those made in sandbox
Users at AW Computing use a custom object to manage order*. All profiles share a single page layout. Customer Service and Sales users express frustration overseeing actions that-do not always apply to their situation on the page layout.
What should an administrator recommend?
- A . Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.
- B . Create separate record types for the Customer Service and Sales users’ records.
- C . Configure two separate permission sets and assign the appropriate permissions to each user.
- D . Make two separate Lightning record pages and assign them to the applicable profiles.
A
Explanation:
Dynamic actions are actions that appear on Lightning record pages based on criteria such as field values or user profiles. Dynamic actions allow administrators to customize which actions are available for users on different record types or page layouts without creating multiple page layouts for each scenario. By using dynamic actions and conditional visibility for accounts at AW Computing, administrators can show only relevant actions for customer service and sales users based on their situation.
Reference: https://help.salesforce.com/s/articleView?id=sf.dynamic_actions_overview.htm&type=5
The sales agents at DreamHouse Realty have a profile that allows them to import records for a custom object called House. The agents only need to make imports occasionally and typically Import around 100 new records at a time.
What tool should the agents use to upload records?
- A . Bulk API
- B . Apex
- C . Date Import Wizard
- D . Data Loader
C
Explanation:
Data Import Wizard is a tool that allows administrators to import data for standard and custom objects in Salesforce using CSV files. Data Import Wizard can handle up to 50,000 records at a time and supports simple data transformations and validations. Data Import Wizard can be used to upload records for a custom object when the number of records is small and the import frequency is low.
Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.
What should sales reps do to ensure their quotes and opportunities reflect their sales?
- A . Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.
- B . Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.
- C . Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.
- D . Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.
B
Explanation:
Creating a new quote record for each of the different product configurations and syncing the most likely to be purchased back to the opportunity will ensure that their quotes and opportunities reflect their sales. This way, sales reps can show customers different options and prices, and keep track of which one is most likely to close. Syncing a quote with an opportunity will update the opportunity amount, stage, and expected revenue fields based on the quote information.
Reference:
https://help.salesforce.com/s/articleView?id=sf.quotes_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.quotes_syncing.htm&type=5