Practice Free CASM Exam Online Questions
Question #11
What is Agile Service Management?
- A . A cultural movement that aims to increase software delivery velocity and improve service reliability
- B . A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
- C . A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
- D . A framework that ensures that service management processes reflect Agile values and are
designed with ‘just enough’ control and structure
Correct Answer: D
D
Explanation:
Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive.
Let’s analyze the options:
D
Explanation:
Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive.
Let’s analyze the options:
Question #12
What is an Epic?
- A . A user story with multiple requirements
- B . A collection of related user stories
- C . A set of requirements for a Sprint
- D . Both B and C
Correct Answer: B
B
Explanation:
An Epic is a larger work item that is broken down into smaller, related user stories. It is not directly tied to Sprint requirements.
B
Explanation:
An Epic is a larger work item that is broken down into smaller, related user stories. It is not directly tied to Sprint requirements.
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