Practice Free 61451T Exam Online Questions
Which of the following best describes the role of Avaya Aura® Communication Manager in a converged network?
- A . It only supports IP telephony services
- B . It manages both real-time and non-real-time communication services
- C . It functions solely as a voice mail server
- D . It acts only as a gateway for data networking
What is the primary benefit of using a Uniform Dialing Plan (UDP) within an enterprise environment?
- A . It allows unlimited calls to be made within the enterprise.
- B . It simplifies management and use of the communication system.
- C . It provides automatic call recording for all users.
- D . It reduces the need for a receptionist or operator.
How does the Meet-me Conference feature enhance collaboration within an enterprise?
- A . By allowing spontaneous meetings without prior scheduling.
- B . By facilitating secure, encrypted communication channels for every meeting.
- C . By providing a platform for unlimited participants.
- D . By enabling users to connect through a common directory number.
What are the functions of Feature Access Codes (FAC) within Communication Manager?
(Choose Two)
- A . To initiate services such as call forwarding or conferencing
- B . To restrict access to certain network areas
- C . To enable quick dialing of frequently called numbers
- D . To configure and activate system features
Which responsibilities are included in administering Communication Manager Logins and User Profiles?
- A . Assigning roles and permissions
- B . Monitoring real-time system performance
- C . Configuring network settings
- D . Setting up user authentication methods
Why are live monitoring and trace commands valuable in system maintenance?
- A . They provide historical data analysis.
- B . They allow for immediate correction of network issues.
- C . They automate most of the administrative tasks.
- D . They reduce the need for manual system checks.
How do Basic Hunt Groups operate within Communication Manager to improve call handling?
- A . By allowing all calls to be picked up by the first available agent
- B . By ensuring that calls are never missed, as they are distributed among group members
- C . By locking stations that are not actively participating in call handling
- D . By encrypting the call data within the group
How are changes to user profiles and roles typically administered in Communication Manager?
(Choose Two)
- A . Through direct modifications on each handset
- B . Via the System Manager web interface
- C . Using batch files via the Command Line Interface
- D . Through automated scripts run at scheduled times
What are the benefits of integrating the EC500 feature with mobile devices for business communications?
- A . It enables device interconnectivity through a cloud network.
- B . It allows employees to remain connected to the office system.
- C . It automatically updates software on connected devices.
- D . It improves the graphical user interface on mobile devices.
How does the Extend Call feature contribute to enhanced customer service?
- A . By allowing agents to continue conversations without interruptions, even when changing devices.
- B . By providing customers with direct lines to specific agents.
- C . By enabling call rerouting to the nearest agent geographically.
- D . By reducing the cost of calls made to customer service.