Practice Free 33160X Exam Online Questions
Which statement about Central Archive is true?
- A . It pulls and archives specified recordings from a local recorder only.
- B . The archive role resides on the recorder.
- C . It uses campaigns (rules) to determine which recordings to archive.
- D . It archives 100% of recordings (Compliance).
Which two statements about the Avaya Workforce Engagement database management Service account are true? (Choose two)
- A . The account cannot be the same as the Management Service account
- B . The password can be changed after the installation
- C . It is allowed to change the username after initial installation.
- D . The account must be defined within a workgroup
During the migration process, which migration tool will set the start/stop mode for the services on the target and source systems as required?c
- A . WFO data Migration Tool form V15.1
- B . Data Migration Discovery Tool
- C . Migration DB Scripts.
- D . Migration Mode tool
A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)
- A . Install the HFR package first, then thelatest WFO update package, as well as necessary stand-alone KBs in the sequence.
- B . Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.
- C . Install the Avaya Workforce Engagement base software,followedby the HFR Package.
- D . Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
In Avaya Workforce Engagement, which component monitors the managed servers for alarms and collects summary data?
- A . Enterprise Manager
- B . LoggerServerservice
- C . Dedicated network connection
- D . MDL database
In a scenario with Avaya Contact Recorder Advanced (ACRA) using station-side recording (TDM), which statement is true?
- A . When there is an outgoing call that is put on hold for a consult with a supervisor, and then
conferences with a supervisor, the call with the customer and the conference with the supervisor will be recorded, while the internal consult will not be recorded. - B . When there is an incoming call that is put on hold, only the customer side will be recorded.
- C . An internal call will not be recorded.
- D . When there is an outgoing call that is put on hold for a consult with a supervisor, and then conferenced with a supervisor, everything will be recorded.
The technician is configuring the screen recording in an Avaya Contact recorder Advanced(ACRA)environment
What is the first step for setting up the screen recording process?
- A . Create a Member Group
- B . Create a LAN Data Source
- C . Add Employee IDs
- D . Create Workgroups andworkstations
When Enabling an employee to control the recording process, which two Agent Initiated Monitoring (AIM) commands are used? (Choose two.)
- A . Pause monitoring command
- B . Start Annotation command
- C . Start monitoring command
- D . Cancel monitoring command
When analysing an Avaya Workforce Engagement recording integrations with Avaya Contact Recorder Advanced (ACRA) What are the three main components? (Choose three)
- A . Customer Environment.
- B . Archive
- C . Storage
- D . Recorder
- E . RIS (Recorder Integration Service).
A technician needs to verify the license applied in Framework for an Avaya Contact Recorder Advanced (ACRA)
To enable Trusted License, which feature must be checked under License Management?
- A . ACRA
- B . Back Office – Item Tracking
- C . Enable Named Employees Unit of Measure
- D . Avaya
- E . AWFO