To clear the C_TS462_2023 exam, candidates must demonstrate a strong understanding of both functional and customization elements of SAP Sales. Here’s a breakdown of the key domains:

1. Managing Clean Core

Understand SAP’s Clean Core strategy and how to manage standard extensibility options without modifying the SAP core. This includes In-App extensibility and side-by-side extensions using SAP BTP.

2. Sales Documents (Customizing)

Master the creation and configuration of sales documents:
Sales document types
Item categories
Schedule line categories
Copy control

3. Pricing and Condition Technique

Dive into one of the most critical areas:
Condition records
Pricing procedures
Access sequences
Condition types and pricing analysis tools

4. Shipping Process and Customizing

Learn about outbound delivery processing and the related configuration:
Delivery document types
Shipping points
Route determination
Picking, packing, and transportation planning

5. Billing Process and Customizing

This topic covers:
Billing document types
Integration with accounting (FI)
Credit/debit memos
Billing plans and invoice lists

6. Sales Process and Analytics

Understand the full end-to-end sales cycle:
Inquiry, quotation, order management
Availability check
Delivery, billing
Embedded analytics and standard SAP Fiori apps for sales

7. Organizational Structures

Get clarity on:
Sales organization, distribution channels, divisions
Sales areas and their influence on master data and documents

8. Basic Functions (Customizing)

Explore functions such as:
Text determination
Output determination
Partner determination
Incompletion log

9. Master Data

Focus on:
Business partner master (customer/vendor integration)
Material master
Customer-material info records
Customer hierarchy