Practice Free 67200T Exam Online Questions
Where can you configure Time Profiles in Avaya IP Office Manager?
- A . Under the ‘System’ tab
- B . Within the ‘Time Profiles’ section
- C . In the ‘Users’ menu
- D . Under the ‘Extensions’ tab
Which outcomes are associated with well-managed incoming call routes and short codes? (Choose Two)
- A . Improved customer satisfaction
- B . Reduced need for IT support
- C . Increased operational efficiency
- D . Enhanced graphic design of web interfaces
Which type of group can be used for distributing incoming calls evenly among members?
- A . Sequential Group
- B . Collective Group
- C . Rotary Group
- D . Hunt Group
What is the primary purpose of configuring short codes in Avaya IP Office?
- A . To manage call queues
- B . To define user rights
- C . To create speed dials and feature access codes
- D . To route incoming calls
What feature must be enabled to allow an agent to log into a call center hunt group using their phone?
- A . Mobile Twinning
- B . Hot Desking
- C . Hunt Group Enable
- D . Agent Login
What are the benefits of correctly administering incoming call routes in a web management system?
- A . Enhanced user experience
- B . Decreased operational costs
- C . Increased traffic to the website
- D . Simplified compliance with regulations
To ensure a call to a hunt group rings all available extensions simultaneously, which hunt group type should be configured?
- A . Linear
- B . Circular
- C . Sequential
- D . Collective
Which aspects should be prioritized when administering agent settings? (Choose Two)
- A . Customizing the user interface
- B . Defining clear role responsibilities
- C . Setting performance benchmarks
- D . Selecting office locations
Which protocol is primarily used by the Avaya IP Office Manager for configuration changes?
- A . HTTP
- B . HTTPS
- C . TFTP
- D . FTP
In the Avaya IP Office Manager, under which tab can you assign a user to a hunt group?
- A . User Rights
- B . Hunt Groups
- C . User
- D . Extension