Practice Free CASM Exam Online Questions
Question #1
What is the term for a process that has enough value that people are willing to use it initially?
- A . Minimum Value Process
- B . Minimum Viable Process
- C . Beta Release
- D . Proof of Concept
Correct Answer: B
B
Explanation:
A Minimum Viable Process (MVP) is the smallest functional version of a process that delivers enough value for initial use while allowing for iterative refinement.
B
Explanation:
A Minimum Viable Process (MVP) is the smallest functional version of a process that delivers enough value for initial use while allowing for iterative refinement.
Question #2
How does the Agile Service Manager serve the Team?
- A . Ensuring the Team is customer-focused
- B . Writing clear user stories
- C . Removing impediments to their progress
- D . All of the above
Correct Answer: C
C
Explanation:
The Agile Service Manager primarily serves the team by removing impediments that block progress and ensuring smooth delivery. Let’s assess the options:
C
Explanation:
The Agile Service Manager primarily serves the team by removing impediments that block progress and ensuring smooth delivery. Let’s assess the options:
Question #3
Which of the following is one of the MOST important outcomes of any Practice/Microprocess Planning?
- A . Metrics that will be used to measure progress or value
- B . The prioritized list of items for the next Sprint
- C . A detailed plan on how to achieve the Practice/Microprocess goal
- D . A and B
Correct Answer: D
D
Explanation:
Effective planning for a practice or microprocess involves setting measurable outcomes and prioritizing tasks to ensure value delivery.
D
Explanation:
Effective planning for a practice or microprocess involves setting measurable outcomes and prioritizing tasks to ensure value delivery.
Question #4
An Agile Service Manager is what type of leader?
- A . Inspiring Leader
- B . Accountable Leader
- C . Servant Leader
- D . Project Leader
Correct Answer: C
C
Explanation:
The Agile Service Manager embodies the role of a Servant Leader, focusing on enabling and empowering the team to succeed rather than exerting top-down control.
C
Explanation:
The Agile Service Manager embodies the role of a Servant Leader, focusing on enabling and empowering the team to succeed rather than exerting top-down control.
Question #5
What is Lean?
- A . A standard for delivering software
- B . A production philosophy that focuses on improving customer value
- C . A method of work that pulls the flow of work
- D . The DevOps values
Correct Answer: B
B
Explanation:
Lean is a production philosophy derived from Toyota’s manufacturing system, which focuses on delivering customer value by reducing waste, improving flow, and continuously enhancing processes.
B
Explanation:
Lean is a production philosophy derived from Toyota’s manufacturing system, which focuses on delivering customer value by reducing waste, improving flow, and continuously enhancing processes.
Question #6
What does the Sprint Backlog provide the Agile Service Management Team?
- A . Description of how to meet the Sprint requirements
- B . List of requirements that must be met during the Sprint
- C . Ability to be self-managing to meet the Sprint Goal
- D . Both A and C
Correct Answer: D
D
Explanation:
The Sprint Backlog provides the team with a clear understanding of what needs to be done and the freedom to self-manage to achieve the Sprint Goal.
D
Explanation:
The Sprint Backlog provides the team with a clear understanding of what needs to be done and the freedom to self-manage to achieve the Sprint Goal.
Question #7
An organization’s CIO believes they will better serve customers if they become more Agile.
How can an organization become more Agile?
- A . Shift IT’s main focus to software development
- B . Put strict control on changes and only allow them early in development
- C . Be more collaborative
- D . Both A and C
Correct Answer: C
C
Explanation:
Becoming more Agile requires fostering collaboration, flexibility, and customer focus. Let’s evaluate the options:
C
Explanation:
Becoming more Agile requires fostering collaboration, flexibility, and customer focus. Let’s evaluate the options:
Question #8
Which of the following is a benefit of Agile Service Management?
- A . Overcome constraints in process workflows
- B . Meet customer requirements faster and more accurately
- C . Improve the velocity of process improvement teams
- D . All of the above
Correct Answer: D
D
Explanation:
Agile Service Management delivers numerous benefits by combining Agile principles with service management.
D
Explanation:
Agile Service Management delivers numerous benefits by combining Agile principles with service management.
Question #9
What is the starting point when designing an Agile process?
- A . Understand the practice’s vision and goal
- B . Understand who your customers are and what they value
- C . Getting the right stakeholders engaged
- D . Understand the service management architecture
Correct Answer: B
B
Explanation:
Designing an Agile process begins with understanding customer needs and value to ensure that processes align with delivering that value efficiently.
B
Explanation:
Designing an Agile process begins with understanding customer needs and value to ensure that processes align with delivering that value efficiently.
Question #10
Who should select the automation tools to do a job?
- A . The Agile Service Management Team
- B . Agile Practice Owner
- C . Those with the most knowledge of the job
- D . Site Reliability Engineer
Correct Answer: C
C
Explanation:
The selection of automation tools should be made by those with deep knowledge of the job, as they understand the specific requirements and nuances of the task.
C
Explanation:
The selection of automation tools should be made by those with deep knowledge of the job, as they understand the specific requirements and nuances of the task.
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