Practice Free PSPO-II Exam Online Questions
Question #1
User satisfaction gap lies in the difference between: (choose the best two answers)
- A . The user’s actual experience.
- B . The total market size.
- C . The user’s desired experience.
- D . The current market share of the product.
Correct Answer: A,C
A,C
Explanation:
Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Scrum employs an iterative, incremental approach to optimize predictability and control risk. The Scrum Team does work based on perceived value. Only after the work is released to the users, can we measure and validate the perceived value against the actual value. This is considered the customer or user satisfaction gap; the difference between a customer or user’s desired experience and their current experience. A key-value measure of Unrealized Value.
A,C
Explanation:
Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Scrum employs an iterative, incremental approach to optimize predictability and control risk. The Scrum Team does work based on perceived value. Only after the work is released to the users, can we measure and validate the perceived value against the actual value. This is considered the customer or user satisfaction gap; the difference between a customer or user’s desired experience and their current experience. A key-value measure of Unrealized Value.
Question #2
Your organization wants to become better at responding to market changes and new opportunities that may arise.
Which measure is LEAST helpful in understanding how to improve its ability to respond? (choose the best answer)
- A . Revenue per employee
- B . Technical Debt
- C . Velocity
- D . Cycle time
- E . On product index
Correct Answer: A
A
Explanation:
Revenue per Employee will not help you understand how you can be more responsive. An on-product index is the measure of time a team spends working on the product. This KPI measures the efficiency of how a team is run and how much they’re contributing to a product’s growth.
A
Explanation:
Revenue per Employee will not help you understand how you can be more responsive. An on-product index is the measure of time a team spends working on the product. This KPI measures the efficiency of how a team is run and how much they’re contributing to a product’s growth.
Question #3
The Product Owner is responsible for deciding when to deliver product releases to customers. The Developers are responsible for creating an increment that is potentially shippable.
As a Product Owner, how can you help improve the release cycle? (choose all that apply)
- A . Collaborate with the Developers to automate the release process, automate tests, automate deployments, etc.
- B . Support the Developers in getting ownership over the release process.
- C . Raise awareness about the release process with your stakeholders and work with your company to remove organizational impediments hindering the Developers.
- D . Plan at least one release Sprint every month.
- E . Involve the Release Department as they are the ones responsible for deploying product increments
to the customers.
Correct Answer: A,B,C
A,B,C
Explanation:
When the Developers don’t have ownership over the release process, it is often more difficult to do a release and it often costs you as a Product Owner valuable time. As a Product Owner, you should be aware that improving the release process will support you in delivering more value for your Product so spending a little time on improving the release process every Sprint. This includes but not limited to automating parts of the deliver process and removing organizational impediments.
A,B,C
Explanation:
When the Developers don’t have ownership over the release process, it is often more difficult to do a release and it often costs you as a Product Owner valuable time. As a Product Owner, you should be aware that improving the release process will support you in delivering more value for your Product so spending a little time on improving the release process every Sprint. This includes but not limited to automating parts of the deliver process and removing organizational impediments.
Question #4
Sharing people with unique skills across multiple teams will likely result in which of the following conditions? (choose the best answer)
- A . Teams may wait more often, impeding the delivery of value.
- B . Teams do not have to develop deep technical skills.
- C . Costs are lower since expensive resources are shared.
- D . More work gets done since people are better utilized.
Correct Answer: A
A
Explanation:
: Sharing people with unique skills across multiple teams will likely result in teams having to wait more often for those people to be available, impeding the delivery of value. This is because those people will have to context-switch between different teams, products, and domains, reducing their focus and efficiency 1. Moreover, sharing people with unique skills will create bottlenecks and dependencies in the delivery process, increasing the risk of delays and quality issues2. Furthermore, sharing people with unique skills will discourage teams from developing deep technical skills themselves, making them less cross-functional and self-organizing3. Therefore, the best answer is A.
The other options are not correct because:
B . Teams do not have to develop deep technical skills. This is not a desirable condition, as it contradicts the Scrum value of commitment and the principle of continuous improvement. Teams should strive to develop deep technical skills to deliver high-quality products and to respond to changing requirements and technologies4.
C . Costs are lower since expensive resources are shared. This is not necessarily true, as the costs of context-switching, waiting, and quality issues may outweigh the benefits of sharing
resources. Moreover, this option implies a resource-oriented mindset, rather than a value-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role5.
D . More work gets done since people are better utilized. This is not a valid measure of success, as the amount of work done does not reflect the value delivered. Moreover, this option implies a utilization-oriented mindset, rather than an outcome-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role.
Reference: 1: Context Switching, 2: Bottlenecks and Dependencies, 3: Cross-Functional Teams, 4: Technical Excellence, 5: Resource vs. Value Orientation, : Utilization vs. Outcome Orientation
A
Explanation:
: Sharing people with unique skills across multiple teams will likely result in teams having to wait more often for those people to be available, impeding the delivery of value. This is because those people will have to context-switch between different teams, products, and domains, reducing their focus and efficiency 1. Moreover, sharing people with unique skills will create bottlenecks and dependencies in the delivery process, increasing the risk of delays and quality issues2. Furthermore, sharing people with unique skills will discourage teams from developing deep technical skills themselves, making them less cross-functional and self-organizing3. Therefore, the best answer is A.
The other options are not correct because:
B . Teams do not have to develop deep technical skills. This is not a desirable condition, as it contradicts the Scrum value of commitment and the principle of continuous improvement. Teams should strive to develop deep technical skills to deliver high-quality products and to respond to changing requirements and technologies4.
C . Costs are lower since expensive resources are shared. This is not necessarily true, as the costs of context-switching, waiting, and quality issues may outweigh the benefits of sharing
resources. Moreover, this option implies a resource-oriented mindset, rather than a value-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role5.
D . More work gets done since people are better utilized. This is not a valid measure of success, as the amount of work done does not reflect the value delivered. Moreover, this option implies a utilization-oriented mindset, rather than an outcome-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role.
Reference: 1: Context Switching, 2: Bottlenecks and Dependencies, 3: Cross-Functional Teams, 4: Technical Excellence, 5: Resource vs. Value Orientation, : Utilization vs. Outcome Orientation
Question #5
Which of the following is the most effective way of improving the Time-to-Market of a product? (choose the best answer)
- A . Increasing project funding
- B . Removing low performing people.
- C . Understanding and removing impediments to faster delivery
- D . All of the above.
- E . Working harder to go faster.
- F . Hiring more team members
Correct Answer: C
C
Explanation:
A variety of things can reduce the Time-to-Market: everything from removing internal communication bottlenecks to improving delivery pipeline automation to improving application maintainability and removing technical debt; anything that reduces time spent waiting or time spent performing work. Understanding and removing impediments to faster delivery is essential to delivering at faster cycles.
C
Explanation:
A variety of things can reduce the Time-to-Market: everything from removing internal communication bottlenecks to improving delivery pipeline automation to improving application maintainability and removing technical debt; anything that reduces time spent waiting or time spent performing work. Understanding and removing impediments to faster delivery is essential to delivering at faster cycles.
Question #6
You have a Scrum Team that has been working together for over a year. The Scrum Team consists of 11 members who rarely collaborate and work within their functional boundaries. There are no Sprint Goals and most of the items in the Sprint Backlog are unrelated. The Scrum Team has concluded that it is not possible to create Sprint Goals based on the items in the Product Backlog.
What might explain why the Scrum Team is finding it difficult to craft Sprint Goals? (choose all that apply)
- A . Scrum might not be the best framework for this team.
- B . The Product Owner is not empowered to make decisions about items in the Product Backlog nor how they are ordered.
- C . The Scrum Team is too big.
- D . The Product Owner doesn’t set objectives that he/she wants to achieve with upcoming Sprints.
- E . The Sprints are too long
Correct Answer: A,B,D
A,B,D
Explanation:
The Scrum Team is small enough to remain nimble and large enough to complete significant work within a Sprint, typically 10 or fewer people. In general, we have found that smaller teams communicate better and are more productive. As the number of members increase, the lines of communication also increase. This can be calculated using the Group intercommunication formula: n(n – 1) / 2 where n is the number of of members. Some teams are able to handle the risk and "synergize" whereas others might struggle. Saying that, the relationship between defining a Sprint Goal and Scrum Team size is unclear. But the relationship between the ordering of the Product Backlog, the PO having clear objectives, and the Sprint Goal are direct. The Product Owner typically comes to the the Sprint Planning with a business objective in mind and Product Backlog items related to the business objective. After deciding what can be done for the upcoming Sprint, the Scrum Team will craft a Sprint Goal that would be met through the implementation of the items. This is not dependent on the size of the team nor length of the Sprint. Scrum is also a framework that’s fit for purpose. Some projects/products are not fit for Scrum…or better stated – Scrum is not suitable for all projects/products.
A,B,D
Explanation:
The Scrum Team is small enough to remain nimble and large enough to complete significant work within a Sprint, typically 10 or fewer people. In general, we have found that smaller teams communicate better and are more productive. As the number of members increase, the lines of communication also increase. This can be calculated using the Group intercommunication formula: n(n – 1) / 2 where n is the number of of members. Some teams are able to handle the risk and "synergize" whereas others might struggle. Saying that, the relationship between defining a Sprint Goal and Scrum Team size is unclear. But the relationship between the ordering of the Product Backlog, the PO having clear objectives, and the Sprint Goal are direct. The Product Owner typically comes to the the Sprint Planning with a business objective in mind and Product Backlog items related to the business objective. After deciding what can be done for the upcoming Sprint, the Scrum Team will craft a Sprint Goal that would be met through the implementation of the items. This is not dependent on the size of the team nor length of the Sprint. Scrum is also a framework that’s fit for purpose. Some projects/products are not fit for Scrum…or better stated – Scrum is not suitable for all projects/products.
Question #7
True or False: Dependencies could influence how the Product Owner orders Product Backlog Items ?
- A . TRUE
- B . FALSE
Correct Answer: A
A
Explanation:
When working with multiple teams, the Agile teams try to reduce the dependencies between Product
Backlog Items in order to pull User Stories into development.
A
Explanation:
When working with multiple teams, the Agile teams try to reduce the dependencies between Product
Backlog Items in order to pull User Stories into development.
Question #8
What is TRUE about the Stakeholder’s role in Scrum? (choose the best answer)
- A . The Product Owner is responsible for engaging with the Stakeholders, but can be delegated
- B . The Scrum Master schedules all stakeholder interactions.
- C . The Business Analyst (Subject Matter Experts) is responsible for engaging with the Stakeholders and collecting requirements for the Product Owner
- D . The Head of Product represents the Stakeholder needs and is the point of contact for product requirements
- E . Only the Developers can engage with the Stakeholders
Correct Answer: A
A
Explanation:
The Product Owner is responsible for engaging them, understanding them, communicating with them and representing their interests in the Scrum Team.
A
Explanation:
The Product Owner is responsible for engaging them, understanding them, communicating with them and representing their interests in the Scrum Team.
Question #9
Your product has several internal stakeholders. You’ve gathered the following feedback related product direction: -The Marketing leader tells you that there’s a new market opportunity and believes that in order to reach it, the product will need a new feature. -The Developers estimate that this new feature will require high effort. -The CEO thinks the feature is too expensive and suggests to stay focused on the market you’re currently serving. As the Product Owner, you have full ownership of final product decisions.
How should you proceed? (choose the best answer)
- A . Develop an experiment that will help the business to better understand the new market, market
opportunities and its potential. - B . Gather additional feedback and needs of the other stakeholders.
- C . Follow the Head of Marketing’s suggestion as he/she is the expert in understanding market opportunities.
- D . Focus on the current market as you do not want to risk losing customers.
- E . Follow the CEO’s suggestion as he/she is ultimately responsible for the success of the organization.
Correct Answer: A
A
Explanation:
Conducting experiments, enables organizations to evaluate the value derived from software investments.
Key Value Area (KVA) measures resulting from experimentation will help guide you in decision making.
A
Explanation:
Conducting experiments, enables organizations to evaluate the value derived from software investments.
Key Value Area (KVA) measures resulting from experimentation will help guide you in decision making.
Question #10
An Increment is released when (choose the best answer)
- A . The Acceptance Criteria has been met
- B . The Developers confirm it is releasable
- C . The Definition of "Done" is completed
- D . The Product Owner decides to release
Correct Answer: D
D
Explanation:
Only the Product Owner can decide when it is appropriate to release the product.
D
Explanation:
Only the Product Owner can decide when it is appropriate to release the product.